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Enrollees with Military PCM , Overseas Air Force
Claims Processing

Claims Handled Correctly
  2002 2003 2004 TREND
Benchmark 83 85 86 3
CONUS MHS 80 81 81 1
AIR FORCE 81 83 84 3
OVERSEAS 80 83 82 3
Overseas Air Force 77 79 85 8
18th Med Grp-Kadena AB *** *** *** ***
35th Med Grp-Misawa *** *** *** ***
374th Med Grp-Yokota AB *** *** *** ***
48th Med Grp-Lakenheath 76 77 *** ***
51st Med Grp-Osan AB *** *** *** ***
52nd Med Grp-Spangdahlem 90 91 83 -7
86th Med Grp-Ramstein 87 75 82 -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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