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Enrollees with Military PCM , North Army
How Well Doctors Communicate
2004
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 93 91 83
CONUS MHS 83 90 86 79
ARMY 82 89 84 77
NORTH 82 90 85 78
North Army 80 87 83 75
Blanchfield ACH 80 86 82 77
Dewitt ACH 81 90 86 77
Guthrie AHC 87 91 86 80
Ireland ACH 87 91 86 84
Keller ACH 90 97 92 89
Kimbrough Amb Car Cen-Ft Meade 78 86 81 76
McDonald ACH 86 90 85 76
Walter Reed AMC 85 91 88 80
Womack AMC 71 80 76 64
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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