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Enrollees with Military PCM , North Navy Courteous and Helpful Office Staff Helpful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 87 | 88 | 88 | 1 |
| CONUS MHS | 82 | 82 | 81 | -2 |
| NAVY | 82 | 83 | 81 | -1 |
| NORTH | 82 | 81 | 80 | -2 |
| North Navy | 81 | 82 | 80 | -1 |
| NH Camp Lejeune | 81 | 76 | 73 | -8 |
| NH Cherry Point | 75 | 84 | 79 | 4 |
| NH Great Lakes | 87 | 77 | 84 | -3 |
| NMC Portsmouth | 80 | 86 | 82 | 1 |
| NMCL Annapolis | 79 | 82 | 82 | 3 |
| NMCL Quantico | 75 | 86 | 75 | 0 |
| NNMC Bethesda | 81 | 78 | 83 | 2 |
| Naval Health Care New England | 87 | 85 | 80 | -7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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