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Enrollees with Military PCM , North Navy Claims Processing 2004 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 83 | 86 |
| CONUS MHS | 80 | 81 |
| NAVY | 80 | 80 |
| NORTH | 78 | 77 |
| North Navy | 79 | 77 |
| NH Camp Lejeune | 78 | 71 |
| NH Cherry Point | 68 | 65 |
| NH Great Lakes | 76 | 84 |
| NMC Portsmouth | 85 | 83 |
| NMCL Annapolis | *** | *** |
| NMCL Quantico | 72 | 70 |
| NNMC Bethesda | 81 | 87 |
| Naval Health Care New England | 77 | 71 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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