 |
 |
|||
|
Enrollees with Military PCM , North Navy Claims Processing Claims Handled in a Reasonable Time |
||||
| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 77 | 78 | 80 | 3 |
| NAVY | 73 | 76 | 80 | 7 |
| NORTH | 72 | 73 | 78 | 6 |
| North Navy | 69 | 73 | 79 | 10 |
| NH Camp Lejeune | 68 | 79 | 78 | 10 |
| NH Cherry Point | 74 | 77 | 68 | -6 |
| NH Great Lakes | 62 | 56 | 76 | 14 |
| NMC Portsmouth | 74 | 70 | 85 | 11 |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Quantico | 63 | 78 | 72 | 8 |
| NNMC Bethesda | 64 | 73 | 81 | 17 |
| Naval Health Care New England | 78 | 74 | 77 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||