Enrollees with Military PCM , 2004 Composite Scores, North Air Force


Enrollees with Military PCM , North Air Force 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	64	85	85	56	80	53	56	65	67	86	76
AIR FORCE	67	65	87	85	58	83	56	57	63	69	87	80
NORTH	63	62	84	84	52	77	49	55	67	66	86	74
North Air Force	65	61	85	84	53	77	51	56	65	70	88	81
1st Med Grp-Langley	65	58	87	85	56	88	50	54	62	72	84	85
305th Med Grp-McGuire	62	57	87	86	52	67	42	53	66	69	88	82
375th Med Grp-Scott	64	60	84	84	47	78	49	51	62	66	87	88
436th Med Grp-Dover	69	65	90	87	60	85	53	57	68	67	89	77
4th Med Grp-Seymour Johnson	66	56	80	83	52	78	50	57	68	70	87	79
66th Med Grp-Hanscom	66	68	90	89	51	78	46	58	58	70	89	79
74th Med Grp-Wright-Patterson	69	67	86	83	52	71	55	60	57	65	90	80
89th Med Grp-Andrews	67	61	85	85	52	*******	52	53	74	65	90	73
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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