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Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 77 | 78 | 80 | 3 |
| AIR FORCE | 78 | 80 | 82 | 4 |
| NORTH | 72 | 73 | 78 | 6 |
| North Air Force | 73 | 76 | 77 | 3 |
| 1st Med Grp-Langley | 68 | 73 | 88 | 20 |
| 305th Med Grp-McGuire | 72 | 77 | 70 | -2 |
| 375th Med Grp-Scott | 71 | 76 | 78 | 7 |
| 436th Med Grp-Dover | 81 | 72 | 86 | 5 |
| 4th Med Grp-Seymour Johnson | 77 | 82 | 77 | 0 |
| 66th Med Grp-Hanscom | 62 | 78 | 77 | 16 |
| 74th Med Grp-Wright-Patterson | 76 | 75 | 70 | -6 |
| 89th Med Grp-Andrews | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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