Enrollees with Civilian PCM , Courteous and Helpful Office Staff, All Regions


Enrollees with Civilian PCM , All Regions Courteous and Helpful Office Staff Helpful
	2002	2003	2004	TREND
Benchmark	87	88	88	1
CONUS MHS	87	87	87	0
ARMY	*******	*******	*******	*******
NAVY	*******	*******	*******	*******
AIR FORCE	*******	*******	*******	*******
OTHER	86	87	87	0
NORTH	87	87	88	1
North Army	*******	*******	*******	*******
North Navy	*******	*******	*******	*******
North Air Force	*******	*******	*******	*******
North Other	87	87	88	1
SOUTH	86	86	87	1
South Army	*******	*******	*******	*******
South Navy	*******	*******	*******	*******
South Air Force	*******	*******	*******	*******
South Other	86	86	87	1
WEST	87	90	86	-1
West Army	*******	*******	*******	*******
West Navy	*******	*******	*******	*******
West Air Force	*******	*******	*******	*******
West Other	87	90	86	-1
OVERSEAS	*******	*******	*******	*******
Overseas Army	*******	*******	*******	*******
Overseas Navy	*******	*******	*******	*******
Overseas Air Force	*******	*******	*******	*******
Overseas Other	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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