 |
 |
|
|
Enrollees with Civilian PCM , All Regions Claims Processing 2004 |
||
| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 83 | 86 |
| CONUS MHS | 85 | 85 |
| ARMY | *** | *** |
| NAVY | *** | *** |
| AIR FORCE | *** | *** |
| OTHER | 85 | 85 |
| NORTH | 76 | 76 |
| North Army | *** | *** |
| North Navy | *** | *** |
| North Air Force | *** | *** |
| North Other | 76 | 76 |
| SOUTH | 88 | 87 |
| South Army | *** | *** |
| South Navy | *** | *** |
| South Air Force | *** | *** |
| South Other | 88 | 87 |
| WEST | 89 | 91 |
| West Army | *** | *** |
| West Navy | *** | *** |
| West Air Force | *** | *** |
| West Other | 89 | 91 |
| OVERSEAS | *** | *** |
| Overseas Army | *** | *** |
| Overseas Navy | *** | *** |
| Overseas Air Force | *** | *** |
| Overseas Other | *** | *** |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||