Click for Trend data  Return to Main Page    Help
Standard/Extra Users , All Regions
Getting Care Quickly
2004
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait in Doctor`s Office
Benchmark 85 78 84 52
CONUS MHS 87 84 87 53
ARMY 79 76 84 48
NAVY 83 80 84 54
AIR FORCE 86 79 87 51
OTHER 88 85 86 54
NORTH 86 84 89 57
North Army 84 79 87 46
North Navy 85 81 88 55
North Air Force 89 82 93 49
North Other 86 86 89 61
SOUTH 88 83 84 44
South Army 80 79 81 44
South Navy 85 84 90 50
South Air Force 86 75 87 46
South Other 89 85 84 43
WEST 87 84 86 58
West Army 81 76 90 60
West Navy 73 69 56 54
West Air Force 85 83 86 57
West Other 89 86 89 59
OVERSEAS 68 70 75 55
Overseas Army 59 63 76 49
Overseas Navy *** 65 *** 61
Overseas Air Force *** 74 *** 61
Overseas Other 72 76 73 56
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Enrollees with Civilian PCM   Standard/Extra Users  
Active Duty   Active Duty Dependents   Retirees and Dependents   All Users