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Standard/Extra Users , All Regions
How Well Doctors Communicate
2004
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 93 91 83
CONUS MHS 90 94 92 85
ARMY 90 91 91 84
NAVY 89 93 91 83
AIR FORCE 89 94 92 87
OTHER 91 95 92 86
NORTH 91 95 92 85
North Army 89 91 92 84
North Navy 91 93 92 83
North Air Force 93 97 96 87
North Other 91 96 92 85
SOUTH 89 94 92 83
South Army 90 92 93 84
South Navy 88 91 87 81
South Air Force 87 92 90 85
South Other 90 95 92 84
WEST 91 94 93 89
West Army 92 92 88 86
West Navy 86 94 93 84
West Air Force 89 94 92 89
West Other 92 94 94 89
OVERSEAS 88 88 93 86
Overseas Army 89 88 89 83
Overseas Navy 95 91 93 92
Overseas Air Force 94 94 95 90
Overseas Other 84 85 94 85
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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