Active Duty , 2004 Composite Scores, All Regions


Active Duty , All Regions 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Trends
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	64	62	84	84	51	77	47	53	62	64	86	73
ARMY	62	59	82	82	52	77	47	49	63	63	83	73
NAVY	65	61	84	85	54	76	46	53	63	62	85	70
AIR FORCE	66	62	86	85	54	80	50	53	57	67	89	80
OTHER	65	72	89	90	47	75	47	61	63	64	89	68
NORTH	63	61	84	84	48	75	44	53	63	63	86	71
North Army	62	58	81	81	47	74	44	48	64	64	84	77
North Navy	64	58	84	84	52	75	44	54	66	61	84	66
North Air Force	64	59	85	85	49	73	46	54	62	69	90	82
North Other	63	73	91	92	44	76	45	60	61	63	89	65
SOUTH	65	63	85	85	55	78	50	53	60	65	87	74
South Army	63	60	82	83	57	77	48	50	63	64	84	73
South Navy	67	66	86	88	54	76	52	55	63	67	88	74
South Air Force	67	61	86	84	55	81	50	51	56	67	88	79
South Other	64	70	86	87	51	78	52	62	57	61	91	69
WEST	65	62	83	84	52	78	48	52	61	65	85	74
West Army	62	59	80	80	51	80	48	49	62	63	82	73
West Navy	66	59	82	83	55	80	46	50	57	61	85	72
West Air Force	66	63	86	86	52	83	51	53	57	69	89	79
West Other	69	75	88	90	47	69	46	61	74	68	88	71
OVERSEAS	66	65	86	86	56	77	50	53	59	61	85	73
Overseas Army	62	62	84	84	54	76	49	49	61	61	81	68
Overseas Navy	68	68	85	88	55	76	48	55	63	62	85	72
Overseas Air Force	70	66	89	86	61	82	52	54	54	63	89	80
Overseas Other	69	66	90	87	55	73	47	56	61	57	88	77
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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