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Active Duty , All Regions
Getting Care Quickly
2004
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait in Doctor`s Office
Benchmark 85 78 84 52
CONUS MHS 67 63 71 46
ARMY 64 61 70 43
NAVY 65 62 71 46
AIR FORCE 66 63 70 49
OTHER 80 75 83 51
NORTH 65 61 71 45
North Army 63 58 72 41
North Navy 61 58 67 46
North Air Force 64 60 67 47
North Other 79 76 83 52
SOUTH 69 66 71 45
South Army 66 64 67 43
South Navy 70 70 75 48
South Air Force 66 62 68 47
South Other 79 75 83 44
WEST 67 63 71 47
West Army 64 60 67 45
West Navy 63 60 71 42
West Air Force 67 65 72 50
West Other 86 73 83 59
OVERSEAS 69 65 76 50
Overseas Army 66 61 74 45
Overseas Navy 73 68 77 54
Overseas Air Force 68 66 76 55
Overseas Other 71 76 83 36
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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