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Active Duty , All Regions
Courteous and Helpful Office Staff
2004
  Courteous and Respectful Helpful
Benchmark 93 88
CONUS MHS 89 79
ARMY 87 76
NAVY 89 79
AIR FORCE 91 82
OTHER 93 85
NORTH 89 80
North Army 86 76
North Navy 90 78
North Air Force 89 81
North Other 93 89
SOUTH 89 80
South Army 86 77
South Navy 90 83
South Air Force 90 82
South Other 92 81
WEST 88 79
West Army 86 75
West Navy 86 77
West Air Force 91 81
West Other 92 83
OVERSEAS 90 81
Overseas Army 89 79
Overseas Navy 90 80
Overseas Air Force 92 85
Overseas Other 94 86
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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