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Active Duty , South Army Customer Service 2004 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 61 | 71 |
| CONUS MHS | 44 | 43 | 67 |
| ARMY | 43 | 44 | 68 |
| SOUTH | 48 | 46 | 71 |
| South Army | 50 | 51 | 71 |
| Bayne-Jones ACH | *** | *** | *** |
| Brooke AMC | *** | *** | *** |
| Darnall ACH | 62 | 61 | 66 |
| Eisenhower AMC | 52 | 47 | 88 |
| Fox AHC | *** | *** | *** |
| Lyster ACH | *** | *** | *** |
| Martin ACH | *** | *** | *** |
| Moncrief ACH | *** | *** | *** |
| Reynolds ACH | 46 | 62 | *** |
| Winn ACH | *** | 24 | 71 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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