Active Duty , Customer Service , South Army


Active Duty , South Army Customer Service Problem with Paperwork
	2002	2003	2004	TREND*
Benchmark	56	59	71	15
CONUS MHS	53	51	67	14
ARMY	54	53	68	14
SOUTH	55	51	71	16
South Army	54	49	71	17
Bayne-Jones ACH	*******	*******	*******	*******
Brooke AMC	*******	*******	*******	*******
Darnall ACH	54	45	66	12
Eisenhower AMC	49	42	88	38
Fox AHC	*******	*******	*******	*******
Lyster ACH	*******	*******	*******	*******
Martin ACH	*******	*******	*******	*******
Moncrief ACH	*******	*******	*******	*******
Reynolds ACH	44	*******	*******	*******
Winn ACH	*******	46	71	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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