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Active Duty , South Navy 2004 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Smoking | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Smoking Cessation | |
| Benchmark | 74 | 75 | 91 | 89 | 62 | 85 | 58 | 71 | 73 | 73 | 87 | 80 |
| CONUS MHS | 64 | 62 | 84 | 84 | 51 | 77 | 47 | 53 | 62 | 64 | 86 | 73 |
| NAVY | 65 | 61 | 84 | 85 | 54 | 76 | 46 | 53 | 63 | 62 | 85 | 70 |
| SOUTH | 65 | 63 | 85 | 85 | 55 | 78 | 50 | 53 | 60 | 65 | 87 | 74 |
| South Navy | 67 | 66 | 86 | 88 | 54 | 76 | 52 | 55 | 63 | 67 | 88 | 74 |
| NH Beaufort | 69 | 60 | 86 | 83 | *** | *** | 52 | 55 | *** | *** | 82 | 68 |
| NH Charleston | 68 | 79 | 89 | 91 | *** | *** | 57 | 61 | *** | *** | 90 | 85 |
| NH Corpus Christi | 57 | 57 | 83 | 85 | 49 | 70 | 50 | 51 | 62 | 58 | 90 | 76 |
| NH Jacksonville | 72 | 67 | 90 | 90 | 58 | 84 | 53 | 55 | 64 | 63 | 88 | 77 |
| NH Pensacola | 66 | 69 | 86 | 87 | 53 | 76 | 49 | 52 | 63 | 73 | 90 | 69 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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