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Active Duty , South Navy Customer Service Problem Getting Help from Customer Service |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 58 | 59 | 61 | 4 |
| CONUS MHS | 44 | 48 | 43 | 0 |
| NAVY | 44 | 52 | 45 | 1 |
| SOUTH | 46 | 49 | 46 | 0 |
| South Navy | 46 | 50 | 48 | 3 |
| NH Beaufort | *** | *** | *** | *** |
| NH Charleston | *** | *** | *** | *** |
| NH Corpus Christi | 50 | 55 | 41 | -9 |
| NH Jacksonville | 36 | 46 | 49 | 13 |
| NH Pensacola | 52 | 47 | 46 | -5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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