 |
 |
|||
|
Active Duty , South Navy Claims Processing Claims Handled in a Reasonable Time |
||||
| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 74 | 75 | 77 | 3 |
| NAVY | 68 | 71 | 76 | 7 |
| SOUTH | 75 | 78 | 78 | 3 |
| South Navy | 67 | 74 | 78 | 10 |
| NH Beaufort | *** | *** | *** | *** |
| NH Charleston | *** | *** | *** | *** |
| NH Corpus Christi | 75 | 72 | 69 | -6 |
| NH Jacksonville | 55 | 77 | 85 | 30 |
| NH Pensacola | 72 | 77 | 75 | 4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||