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Active Duty , South Navy Claims Processing Claims Handled Correctly |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 83 | 85 | 86 | 3 |
| CONUS MHS | 77 | 78 | 77 | 0 |
| NAVY | 73 | 76 | 77 | 4 |
| SOUTH | 80 | 82 | 78 | -2 |
| South Navy | 75 | 81 | 74 | 0 |
| NH Beaufort | *** | *** | *** | *** |
| NH Charleston | *** | *** | *** | *** |
| NH Corpus Christi | 84 | 83 | 71 | -13 |
| NH Jacksonville | 67 | 85 | 83 | 16 |
| NH Pensacola | 73 | 88 | 76 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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