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Active Duty , South Air Force
Courteous and Helpful Office Staff

Courteous and Respectful
  2002 2003 2004 TREND
Benchmark 93 93 93 0
CONUS MHS 90 89 89 -1
AIR FORCE 93 92 91 -2
SOUTH 89 89 89 0
South Air Force 93 91 90 -3
12th Med Grp-Randolph 89 91 90 1
16th Med Grp-Hurlburt Field 96 94 95 0
17th Med Grp-Goodfellow 87 95 79 -8
20th Med Grp-Shaw 87 94 90 3
2nd Med Grp-Barksdale 90 98 87 -3
314th Med Grp-Little Rock 95 94 90 -5
325th Med Grp-Tyndall 94 89 92 -2
42nd Med Grp-Maxwell 94 95 91 -3
45th Med Grp-Patrick 93 94 91 -2
59th Med Wing-Lackland 94 87 83 -10
6th Med Grp-MacDill 88 90 90 1
72nd Med Grp-Tinker 93 95 90 -3
78th Med Grp-Robins 93 90 87 -6
7th Med Grp-Dyess 93 95 94 1
81st Med Grp-Keesler 96 91 93 -3
82nd Med Grp-Sheppard 95 87 89 -6
96th Med Grp-Eglin 93 91 95 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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