Active Duty , Customer Service , South Air Force


Active Duty , South Air Force Customer Service 2004
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	55	61	71
CONUS MHS	44	43	67
AIR FORCE	46	46	70
SOUTH	48	46	71
South Air Force	49	45	72
12th Med Grp-Randolph	50	53	77
16th Med Grp-Hurlburt Field	38	46	58
17th Med Grp-Goodfellow	*******	*******	*******
20th Med Grp-Shaw	*******	56	71
2nd Med Grp-Barksdale	37	46	67
314th Med Grp-Little Rock	44	57	78
325th Med Grp-Tyndall	62	64	68
42nd Med Grp-Maxwell	56	44	68
45th Med Grp-Patrick	*******	*******	67
59th Med Wing-Lackland	*******	*******	78
6th Med Grp-MacDill	*******	*******	*******
72nd Med Grp-Tinker	59	49	76
78th Med Grp-Robins	49	49	73
7th Med Grp-Dyess	*******	49	77
81st Med Grp-Keesler	*******	*******	*******
82nd Med Grp-Sheppard	*******	*******	80
96th Med Grp-Eglin	*******	*******	*******
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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