Active Duty , Customer Service , South Air Force


Active Duty , South Air Force Customer Service Problem Getting Help from Customer Service
	2002	2003	2004	TREND
Benchmark	58	59	61	4
CONUS MHS	44	48	43	0
AIR FORCE	46	50	46	0
SOUTH	46	49	46	0
South Air Force	47	48	45	-2
12th Med Grp-Randolph	47	*******	53	5
16th Med Grp-Hurlburt Field	42	48	46	4
17th Med Grp-Goodfellow	*******	*******	*******	*******
20th Med Grp-Shaw	*******	*******	56	*******
2nd Med Grp-Barksdale	56	48	46	-10
314th Med Grp-Little Rock	49	54	57	7
325th Med Grp-Tyndall	57	63	64	7
42nd Med Grp-Maxwell	46	45	44	-2
45th Med Grp-Patrick	48	51	*******	*******
59th Med Wing-Lackland	*******	*******	*******	*******
6th Med Grp-MacDill	35	46	*******	*******
72nd Med Grp-Tinker	58	46	49	-8
78th Med Grp-Robins	39	39	49	10
7th Med Grp-Dyess	53	66	49	-4
81st Med Grp-Keesler	*******	*******	*******	*******
82nd Med Grp-Sheppard	*******	*******	*******	*******
96th Med Grp-Eglin	29	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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