Active Duty , Customer Service , South Air Force


Active Duty , South Air Force Customer Service Problem with Paperwork
	2002	2003	2004	TREND*
Benchmark	56	59	71	15
CONUS MHS	53	51	67	14
AIR FORCE	54	55	70	16
SOUTH	55	51	71	16
South Air Force	57	52	72	15
12th Med Grp-Randolph	51	*******	77	27
16th Med Grp-Hurlburt Field	53	55	58	5
17th Med Grp-Goodfellow	*******	*******	*******	*******
20th Med Grp-Shaw	*******	*******	71	*******
2nd Med Grp-Barksdale	67	54	67	0
314th Med Grp-Little Rock	59	68	78	18
325th Med Grp-Tyndall	58	59	68	10
42nd Med Grp-Maxwell	44	40	68	24
45th Med Grp-Patrick	46	58	67	21
59th Med Wing-Lackland	62	*******	78	16
6th Med Grp-MacDill	56	*******	*******	*******
72nd Med Grp-Tinker	59	49	76	16
78th Med Grp-Robins	60	46	73	13
7th Med Grp-Dyess	69	*******	77	9
81st Med Grp-Keesler	*******	*******	*******	*******
82nd Med Grp-Sheppard	*******	*******	80	*******
96th Med Grp-Eglin	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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