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Active Duty , South Air Force
Claims Processing
2004
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 83 86
CONUS MHS 77 77
AIR FORCE 79 81
SOUTH 78 78
South Air Force 79 82
12th Med Grp-Randolph *** ***
16th Med Grp-Hurlburt Field 68 70
17th Med Grp-Goodfellow *** ***
20th Med Grp-Shaw 86 88
2nd Med Grp-Barksdale 86 83
314th Med Grp-Little Rock 91 94
325th Med Grp-Tyndall 90 95
42nd Med Grp-Maxwell 78 75
45th Med Grp-Patrick 70 65
59th Med Wing-Lackland *** ***
6th Med Grp-MacDill *** ***
72nd Med Grp-Tinker 95 91
78th Med Grp-Robins 81 82
7th Med Grp-Dyess 87 82
81st Med Grp-Keesler *** ***
82nd Med Grp-Sheppard *** ***
96th Med Grp-Eglin *** ***
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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