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Active Duty , South Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 74 | 75 | 77 | 3 |
| AIR FORCE | 75 | 77 | 79 | 4 |
| SOUTH | 75 | 78 | 78 | 3 |
| South Air Force | 79 | 77 | 79 | 0 |
| 12th Med Grp-Randolph | *** | *** | *** | *** |
| 16th Med Grp-Hurlburt Field | 83 | 71 | 68 | -15 |
| 17th Med Grp-Goodfellow | *** | *** | *** | *** |
| 20th Med Grp-Shaw | *** | *** | 86 | *** |
| 2nd Med Grp-Barksdale | 71 | 70 | 86 | 15 |
| 314th Med Grp-Little Rock | 74 | 89 | 91 | 17 |
| 325th Med Grp-Tyndall | 81 | 82 | 90 | 8 |
| 42nd Med Grp-Maxwell | 72 | 72 | 78 | 6 |
| 45th Med Grp-Patrick | 80 | 79 | 70 | -10 |
| 59th Med Wing-Lackland | *** | *** | *** | *** |
| 6th Med Grp-MacDill | 80 | *** | *** | *** |
| 72nd Med Grp-Tinker | 77 | 84 | 95 | 18 |
| 78th Med Grp-Robins | 72 | 80 | 81 | 9 |
| 7th Med Grp-Dyess | 74 | 80 | 87 | 13 |
| 81st Med Grp-Keesler | *** | *** | *** | *** |
| 82nd Med Grp-Sheppard | *** | *** | *** | *** |
| 96th Med Grp-Eglin | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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