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Active Duty , South Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2002 2003 2004 TREND
Benchmark 79 81 83 4
CONUS MHS 74 75 77 3
AIR FORCE 75 77 79 4
SOUTH 75 78 78 3
South Air Force 79 77 79 0
12th Med Grp-Randolph *** *** *** ***
16th Med Grp-Hurlburt Field 83 71 68 -15
17th Med Grp-Goodfellow *** *** *** ***
20th Med Grp-Shaw *** *** 86 ***
2nd Med Grp-Barksdale 71 70 86 15
314th Med Grp-Little Rock 74 89 91 17
325th Med Grp-Tyndall 81 82 90 8
42nd Med Grp-Maxwell 72 72 78 6
45th Med Grp-Patrick 80 79 70 -10
59th Med Wing-Lackland *** *** *** ***
6th Med Grp-MacDill 80 *** *** ***
72nd Med Grp-Tinker 77 84 95 18
78th Med Grp-Robins 72 80 81 9
7th Med Grp-Dyess 74 80 87 13
81st Med Grp-Keesler *** *** *** ***
82nd Med Grp-Sheppard *** *** *** ***
96th Med Grp-Eglin *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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