 |
 |
|||
|
Active Duty , South Other Customer Service Problem Finding/Understanding Written Material |
||||
| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 57 | 55 | 55 | -2 |
| CONUS MHS | 46 | 47 | 44 | -1 |
| OTHER | 42 | 41 | 41 | -1 |
| SOUTH | 50 | 49 | 48 | -2 |
| South Other | 52 | 45 | 45 | -6 |
| Out of Catchment South Region | 54 | 41 | 45 | -9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||