Active Duty , 2004 Composite Scores, West Army


Active Duty , West Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	64	62	84	84	51	77	47	53	62	64	86	73
ARMY	62	59	82	82	52	77	47	49	63	63	83	73
WEST	65	62	83	84	52	78	48	52	61	65	85	74
West Army	62	59	80	80	51	80	48	49	62	63	82	73
Bassett ACH	60	67	78	79	*******	*******	41	45	*******	59	79	72
Evans ACH	65	68	81	85	55	*******	54	58	*******	73	79	83
Irwin ACH	59	51	79	71	45	77	42	43	49	61	80	65
L. Wood ACH	70	66	82	83	*******	*******	55	50	*******	75	72	73
Madigan AMC	60	55	79	79	54	80	45	48	62	62	82	74
Munson AHC	59	67	86	86	45	68	49	57	75	65	92	95
R W Bliss AHC	59	52	78	79	52	90	44	39	*******	68	86	68
Tripler AMC	62	59	81	82	*******	*******	47	51	61	63	81	72
Weed ACH	57	56	80	81	*******	*******	45	47	58	56	83	75
William Beaumont AMC	60	53	78	79	*******	*******	45	44	*******	53	85	74
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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