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Active Duty , West Army Courteous and Helpful Office Staff Helpful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 87 | 88 | 88 | 1 |
| CONUS MHS | 82 | 81 | 79 | -2 |
| ARMY | 79 | 77 | 76 | -2 |
| WEST | 81 | 85 | 79 | -2 |
| West Army | 80 | 79 | 75 | -5 |
| Bassett ACH | 75 | 96 | 77 | 1 |
| Evans ACH | 78 | 79 | 79 | 1 |
| Irwin ACH | 87 | 73 | 72 | -15 |
| L. Wood ACH | 78 | 81 | 73 | -4 |
| Madigan AMC | 76 | 76 | 72 | -4 |
| Munson AHC | 89 | 79 | 83 | -6 |
| R W Bliss AHC | 81 | 73 | 72 | -9 |
| Tripler AMC | 87 | 81 | 78 | -8 |
| Weed ACH | 81 | 78 | 71 | -10 |
| William Beaumont AMC | 73 | 84 | 74 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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