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Active Duty , West Army
How Well Doctors Communicate
2004
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 93 91 83
CONUS MHS 83 90 86 79
ARMY 81 87 83 75
WEST 83 90 85 78
West Army 79 86 81 74
Bassett ACH 77 83 84 72
Evans ACH 85 91 85 79
Irwin ACH 69 79 73 64
L. Wood ACH 81 89 84 77
Madigan AMC 78 85 80 76
Munson AHC 85 90 87 81
R W Bliss AHC 76 87 82 70
Tripler AMC 83 87 81 78
Weed ACH 80 86 84 74
William Beaumont AMC 78 89 82 67
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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