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Active Duty , West Army Customer Service |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 57 | 58 | 62 | 5 |
| CONUS MHS | 47 | 49 | 51 | 4 |
| ARMY | 49 | 51 | 52 | 3 |
| WEST | 50 | 54 | 52 | 2 |
| West Army | 48 | 53 | 51 | 3 |
| Bassett ACH | *** | *** | *** | *** |
| Evans ACH | 47 | *** | 55 | 8 |
| Irwin ACH | *** | *** | 45 | *** |
| L. Wood ACH | *** | *** | *** | *** |
| Madigan AMC | *** | 58 | 54 | *** |
| Munson AHC | 52 | 47 | 45 | -7 |
| R W Bliss AHC | 54 | 48 | 52 | -3 |
| Tripler AMC | 45 | *** | *** | *** |
| Weed ACH | 54 | *** | *** | *** |
| William Beaumont AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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