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Active Duty , West Army Customer Service Problem with Paperwork |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 53 | 51 | 67 | 14 |
| ARMY | 54 | 53 | 68 | 14 |
| WEST | 57 | 55 | 66 | 9 |
| West Army | 54 | 56 | 68 | 14 |
| Bassett ACH | *** | *** | *** | *** |
| Evans ACH | 52 | *** | 69 | 17 |
| Irwin ACH | 59 | *** | 67 | 7 |
| L. Wood ACH | 65 | *** | *** | *** |
| Madigan AMC | 52 | 47 | 71 | 19 |
| Munson AHC | 51 | 42 | 71 | 20 |
| R W Bliss AHC | 69 | 61 | 73 | 3 |
| Tripler AMC | 53 | *** | *** | *** |
| Weed ACH | 56 | 70 | 67 | 11 |
| William Beaumont AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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