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Active Duty , West Army Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 74 | 75 | 77 | 3 |
| ARMY | 73 | 77 | 77 | 3 |
| WEST | 76 | 80 | 77 | 1 |
| West Army | 76 | 80 | 81 | 5 |
| Bassett ACH | *** | *** | *** | *** |
| Evans ACH | *** | *** | *** | *** |
| Irwin ACH | *** | *** | 77 | *** |
| L. Wood ACH | *** | *** | *** | *** |
| Madigan AMC | *** | *** | 82 | *** |
| Munson AHC | 70 | 69 | 63 | -7 |
| R W Bliss AHC | 84 | 86 | 89 | 5 |
| Tripler AMC | *** | *** | *** | *** |
| Weed ACH | 82 | *** | *** | *** |
| William Beaumont AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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