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Active Duty , West Navy Customer Service 2004 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 61 | 71 |
| CONUS MHS | 44 | 43 | 67 |
| NAVY | 50 | 45 | 67 |
| WEST | 43 | 46 | 66 |
| West Navy | 51 | 48 | 68 |
| NH Bremerton | *** | 42 | *** |
| NH Camp Pendleton | *** | 53 | 69 |
| NH LeMoore | *** | *** | *** |
| NH Oak Harbor | *** | *** | *** |
| NH Twentynine Palms | *** | *** | *** |
| NMC San Diego | 62 | 53 | 70 |
| NMCL Pearl Harbor | 30 | 50 | 68 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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