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Active Duty , West Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 74 | 75 | 77 | 3 |
| NAVY | 68 | 71 | 76 | 7 |
| WEST | 76 | 80 | 77 | 1 |
| West Navy | 74 | 78 | 75 | 1 |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | 75 | *** | *** | *** |
| NH LeMoore | *** | *** | *** | *** |
| NH Oak Harbor | *** | *** | *** | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NMC San Diego | *** | *** | 76 | *** |
| NMCL Pearl Harbor | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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