|
Active Duty , West Air Force 2004 Composite Scores |
||||||||||||
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Smoking | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Smoking Cessation | |
| Benchmark | 74 | 75 | 91 | 89 | 62 | 85 | 58 | 71 | 73 | 73 | 87 | 80 |
| CONUS MHS | 64 | 62 | 84 | 84 | 51 | 77 | 47 | 53 | 62 | 64 | 86 | 73 |
| AIR FORCE | 66 | 62 | 86 | 85 | 54 | 80 | 50 | 53 | 57 | 67 | 89 | 80 |
| WEST | 65 | 62 | 83 | 84 | 52 | 78 | 48 | 52 | 61 | 65 | 85 | 74 |
| West Air Force | 66 | 63 | 86 | 86 | 52 | 83 | 51 | 53 | 57 | 69 | 89 | 79 |
| 10th Med Grp-USAF Academy | 65 | 59 | 84 | 89 | *** | *** | 38 | 46 | *** | 78 | 77 | 86 |
| 15th Med Grp-Hickam | 71 | 66 | 87 | 87 | 54 | 80 | 58 | 60 | 54 | 67 | 94 | 81 |
| 21st Med Grp-Peterson | 67 | 63 | 83 | 88 | 55 | 80 | 51 | 55 | 62 | 73 | 94 | 83 |
| 22nd Med Grp-McConnell | 67 | 69 | 83 | 86 | 57 | 73 | 54 | 60 | 68 | 71 | 89 | 76 |
| 28th Med Grp-Ellsworth | 67 | 54 | 82 | 85 | 43 | 65 | 45 | 54 | 68 | 71 | 85 | 70 |
| 30th Med Grp-Vandenberg | 61 | 65 | 79 | 82 | *** | *** | 52 | 40 | 31 | 57 | 89 | 92 |
| 341st Med Grp-Malmstrom | 69 | 74 | 84 | 82 | *** | *** | 46 | 42 | 48 | *** | 87 | 76 |
| 355th Med Grp-Davis Monthan | 71 | 70 | 86 | 89 | 49 | 90 | 54 | 58 | 56 | 78 | 86 | 67 |
| 366th Med Grp-Mountain Home | 64 | 57 | 81 | 86 | 64 | 81 | 47 | 56 | 71 | 61 | 84 | 77 |
| 377th Med Grp-Kirtland | 61 | 61 | 87 | 88 | 54 | 80 | 50 | 47 | 59 | 61 | 90 | 87 |
| 3rd Med Grp-Elmendorf | 65 | 64 | 91 | 85 | 54 | *** | 46 | 62 | 54 | 74 | 91 | 88 |
| 509th Med Grp-Whiteman | 72 | 68 | 88 | 86 | *** | 90 | 57 | 55 | 66 | 78 | 92 | 80 |
| 55th Med Grp-Offutt | 66 | 69 | 87 | 84 | 43 | 82 | 53 | 61 | 65 | 75 | 86 | 83 |
| 56th Med Grp-Luke | 72 | 64 | 91 | 88 | *** | *** | 48 | 56 | 58 | 67 | 87 | 68 |
| 5th Med Grp-Minot | 74 | 71 | 85 | 84 | *** | *** | 53 | 54 | 64 | *** | 80 | 69 |
| 60th Med Grp-Travis | 63 | 56 | 81 | 88 | 40 | *** | 49 | 44 | 50 | 65 | 88 | 84 |
| 61st Med Squad-Los Angeles | 53 | 57 | 92 | 85 | *** | *** | 42 | 52 | *** | 61 | 89 | 71 |
| 71st Med Grp-Vance | 74 | 68 | 85 | 87 | *** | *** | 45 | 55 | *** | *** | 84 | 83 |
| 75th Med Grp-Hill | 74 | 69 | 90 | 85 | 54 | 87 | 62 | 61 | 62 | 77 | 88 | 86 |
| 90th Med Grp-F.E. Warren | 66 | 69 | 90 | 87 | *** | *** | 55 | 63 | *** | *** | 86 | 78 |
| 92nd Med Grp-Fairchild | 63 | 65 | 90 | 87 | 51 | 85 | 50 | 57 | 60 | 74 | 85 | 79 |
| 95th Med Grp-Edwards | 55 | 63 | 88 | 86 | *** | *** | 50 | 49 | *** | 65 | 92 | 80 |
| 99th Med Grp-O'Callaghan Hosp | 66 | 63 | 85 | 85 | *** | *** | 54 | 50 | 54 | 74 | 90 | 78 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||||||||||