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Active Duty , West Air Force
Getting Care Quickly
2004
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait in Doctor`s Office
Benchmark 85 78 84 52
CONUS MHS 67 63 71 46
AIR FORCE 66 63 70 49
WEST 67 63 71 47
West Air Force 67 65 72 50
10th Med Grp-USAF Academy 54 59 75 48
15th Med Grp-Hickam 72 68 75 50
21st Med Grp-Peterson 72 59 72 49
22nd Med Grp-McConnell 72 72 84 48
28th Med Grp-Ellsworth 52 54 67 44
30th Med Grp-Vandenberg 65 62 *** 50
341st Med Grp-Malmstrom 70 77 *** 61
355th Med Grp-Davis Monthan 76 70 79 53
366th Med Grp-Mountain Home 61 51 66 50
377th Med Grp-Kirtland 63 67 64 49
3rd Med Grp-Elmendorf 65 67 68 55
509th Med Grp-Whiteman 80 73 75 42
55th Med Grp-Offutt 75 72 72 59
56th Med Grp-Luke 66 63 76 52
5th Med Grp-Minot 78 69 *** 56
60th Med Grp-Travis 50 66 68 40
61st Med Squad-Los Angeles 63 56 56 51
71st Med Grp-Vance *** 66 *** 46
75th Med Grp-Hill 82 72 71 51
90th Med Grp-F.E. Warren 67 64 85 62
92nd Med Grp-Fairchild 64 56 78 60
95th Med Grp-Edwards 65 76 *** 45
99th Med Grp-O'Callaghan Hosp 59 65 73 54
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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