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Active Duty , West Air Force
Courteous and Helpful Office Staff
2004
  Courteous and Respectful Helpful
Benchmark 93 88
CONUS MHS 89 79
AIR FORCE 91 82
WEST 88 79
West Air Force 91 81
10th Med Grp-USAF Academy 90 79
15th Med Grp-Hickam 91 83
21st Med Grp-Peterson 87 79
22nd Med Grp-McConnell 87 79
28th Med Grp-Ellsworth 89 75
30th Med Grp-Vandenberg 91 67
341st Med Grp-Malmstrom 87 81
355th Med Grp-Davis Monthan 89 82
366th Med Grp-Mountain Home 86 76
377th Med Grp-Kirtland 90 85
3rd Med Grp-Elmendorf 97 85
509th Med Grp-Whiteman 93 84
55th Med Grp-Offutt 94 80
56th Med Grp-Luke 97 85
5th Med Grp-Minot 87 83
60th Med Grp-Travis 88 74
61st Med Squad-Los Angeles 97 87
71st Med Grp-Vance 88 82
75th Med Grp-Hill 94 87
90th Med Grp-F.E. Warren 93 87
92nd Med Grp-Fairchild 95 85
95th Med Grp-Edwards 98 78
99th Med Grp-O'Callaghan Hosp 88 82
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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