Active Duty , Customer Service , West Air Force


Active Duty , West Air Force Customer Service 2004
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	55	61	71
CONUS MHS	44	43	67
AIR FORCE	46	46	70
WEST	43	46	66
West Air Force	42	46	68
10th Med Grp-USAF Academy	*******	*******	*******
15th Med Grp-Hickam	42	49	71
21st Med Grp-Peterson	47	49	67
22nd Med Grp-McConnell	44	58	*******
28th Med Grp-Ellsworth	*******	35	65
30th Med Grp-Vandenberg	*******	61	*******
341st Med Grp-Malmstrom	*******	*******	*******
355th Med Grp-Davis Monthan	39	39	71
366th Med Grp-Mountain Home	56	62	73
377th Med Grp-Kirtland	*******	53	63
3rd Med Grp-Elmendorf	42	51	67
509th Med Grp-Whiteman	*******	66	73
55th Med Grp-Offutt	*******	48	61
56th Med Grp-Luke	*******	*******	*******
5th Med Grp-Minot	*******	*******	*******
60th Med Grp-Travis	32	30	57
61st Med Squad-Los Angeles	*******	52	*******
71st Med Grp-Vance	*******	*******	*******
75th Med Grp-Hill	*******	48	*******
90th Med Grp-F.E. Warren	*******	*******	*******
92nd Med Grp-Fairchild	*******	40	69
95th Med Grp-Edwards	*******	*******	*******
99th Med Grp-O'Callaghan Hosp	*******	*******	*******
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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