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Active Duty , West Air Force
Claims Processing

  2002 2003 2004 TREND
Benchmark 81 83 85 3
CONUS MHS 75 77 77 2
AIR FORCE 76 78 80 4
WEST 78 82 78 0
West Air Force 77 80 83 6
10th Med Grp-USAF Academy 74 *** *** ***
15th Med Grp-Hickam *** 77 80 ***
21st Med Grp-Peterson *** *** 80 ***
22nd Med Grp-McConnell 85 68 73 -12
28th Med Grp-Ellsworth 89 70 65 -24
30th Med Grp-Vandenberg *** *** *** ***
341st Med Grp-Malmstrom *** *** *** ***
355th Med Grp-Davis Monthan 71 79 90 19
366th Med Grp-Mountain Home 68 81 81 13
377th Med Grp-Kirtland 75 *** 80 5
3rd Med Grp-Elmendorf *** *** *** ***
509th Med Grp-Whiteman *** *** 90 ***
55th Med Grp-Offutt *** *** 82 ***
56th Med Grp-Luke *** *** *** ***
5th Med Grp-Minot *** *** *** ***
60th Med Grp-Travis *** *** *** ***
61st Med Squad-Los Angeles *** *** *** ***
71st Med Grp-Vance *** *** *** ***
75th Med Grp-Hill 87 79 87 1
90th Med Grp-F.E. Warren 71 *** *** ***
92nd Med Grp-Fairchild 82 88 85 3
95th Med Grp-Edwards *** *** *** ***
99th Med Grp-O'Callaghan Hosp *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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