Active Duty , Claims Processing , West Air Force


Active Duty , West Air Force Claims Processing Claims Handled in a Reasonable Time
	2002	2003	2004	TREND
Benchmark	79	81	83	4
CONUS MHS	74	75	77	3
AIR FORCE	75	77	79	4
WEST	76	80	77	1
West Air Force	75	79	82	8
10th Med Grp-USAF Academy	71	*******	*******	*******
15th Med Grp-Hickam	*******	74	74	*******
21st Med Grp-Peterson	*******	*******	76	*******
22nd Med Grp-McConnell	82	64	76	-6
28th Med Grp-Ellsworth	86	66	65	-21
30th Med Grp-Vandenberg	*******	*******	*******	*******
341st Med Grp-Malmstrom	*******	*******	*******	*******
355th Med Grp-Davis Monthan	70	78	87	17
366th Med Grp-Mountain Home	62	80	79	16
377th Med Grp-Kirtland	76	*******	80	4
3rd Med Grp-Elmendorf	*******	*******	*******	*******
509th Med Grp-Whiteman	*******	*******	89	*******
55th Med Grp-Offutt	*******	*******	76	*******
56th Med Grp-Luke	*******	*******	*******	*******
5th Med Grp-Minot	*******	*******	*******	*******
60th Med Grp-Travis	*******	*******	*******	*******
61st Med Squad-Los Angeles	*******	*******	*******	*******
71st Med Grp-Vance	*******	*******	*******	*******
75th Med Grp-Hill	85	77	89	4
90th Med Grp-F.E. Warren	64	*******	*******	*******
92nd Med Grp-Fairchild	79	85	82	3
95th Med Grp-Edwards	*******	*******	*******	*******
99th Med Grp-O'Callaghan Hosp	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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