Active Duty , 2004 Composite Scores, Overseas Army


Active Duty , Overseas Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	64	62	84	84	51	77	47	53	62	64	86	73
ARMY	62	59	82	82	52	77	47	49	63	63	83	73
OVERSEAS	66	65	86	86	56	77	50	53	59	61	85	73
Overseas Army	62	62	84	84	54	76	49	49	61	61	81	68
121st Gen Hosp-Seoul	62	59	81	81	60	78	46	48	61	56	76	70
Heidelberg Meddac	61	61	85	86	46	71	47	47	61	66	79	58
Landstuhl Regional Medcen	64	66	85	84	52	88	53	53	58	65	88	81
Wuerzburg Meddac	60	64	85	85	*******	*******	51	51	*******	59	81	69
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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