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Active Duty , Overseas Army Claims Processing Claims Handled Correctly |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 83 | 85 | 86 | 3 |
| CONUS MHS | 77 | 78 | 77 | 0 |
| ARMY | 77 | 79 | 77 | -1 |
| OVERSEAS | 75 | 79 | 78 | 3 |
| Overseas Army | 82 | 77 | 79 | -3 |
| 121st Gen Hosp-Seoul | 73 | 57 | 79 | 7 |
| Heidelberg Meddac | 84 | *** | 71 | -13 |
| Landstuhl Regional Medcen | 73 | 82 | 97 | 24 |
| Wuerzburg Meddac | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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