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Active Duty , Overseas Navy Courteous and Helpful Office Staff |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 90 | 90 | 91 | 1 |
| CONUS MHS | 86 | 85 | 84 | -2 |
| NAVY | 85 | 87 | 84 | -1 |
| OVERSEAS | 88 | 87 | 86 | -2 |
| Overseas Navy | 88 | 88 | 85 | -3 |
| NH Guam-Agana | 91 | 97 | 93 | 2 |
| NH Okinawa | 91 | 82 | 87 | -4 |
| NH Yokosuka | 86 | 89 | 83 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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