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Active Duty , Overseas Navy Courteous and Helpful Office Staff Courteous and Respectful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 93 | 93 | 93 | 0 |
| CONUS MHS | 90 | 89 | 89 | -1 |
| NAVY | 90 | 90 | 89 | -1 |
| OVERSEAS | 92 | 91 | 90 | -2 |
| Overseas Navy | 94 | 92 | 90 | -4 |
| NH Guam-Agana | 95 | 97 | 95 | 0 |
| NH Okinawa | 94 | 89 | 91 | -3 |
| NH Yokosuka | 94 | 90 | 88 | -6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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