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Active Duty , Overseas Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 74 | 75 | 77 | 3 |
| NAVY | 68 | 71 | 76 | 7 |
| OVERSEAS | 67 | 77 | 76 | 8 |
| Overseas Navy | 62 | 67 | 77 | 15 |
| NH Guam-Agana | *** | *** | *** | *** |
| NH Okinawa | *** | *** | *** | *** |
| NH Yokosuka | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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