|
Active Duty , Overseas Air Force 2004 Composite Scores |
||||||||||||
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Smoking | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Smoking Cessation | |
| Benchmark | 74 | 75 | 91 | 89 | 62 | 85 | 58 | 71 | 73 | 73 | 87 | 80 |
| CONUS MHS | 64 | 62 | 84 | 84 | 51 | 77 | 47 | 53 | 62 | 64 | 86 | 73 |
| AIR FORCE | 66 | 62 | 86 | 85 | 54 | 80 | 50 | 53 | 57 | 67 | 89 | 80 |
| OVERSEAS | 66 | 65 | 86 | 86 | 56 | 77 | 50 | 53 | 59 | 61 | 85 | 73 |
| Overseas Air Force | 70 | 66 | 89 | 86 | 61 | 82 | 52 | 54 | 54 | 63 | 89 | 80 |
| 18th Med Grp-Kadena AB | 67 | 63 | 86 | 84 | *** | *** | 52 | 48 | 54 | 69 | 88 | 79 |
| 35th Med Grp-Misawa | 68 | 62 | 83 | 87 | *** | *** | 52 | 42 | 45 | *** | 87 | 78 |
| 374th Med Grp-Yokota AB | 75 | 72 | 92 | 88 | *** | *** | 57 | 64 | 55 | 75 | 89 | 86 |
| 48th Med Grp-Lakenheath | 72 | 69 | 88 | 85 | *** | *** | 45 | 51 | 52 | 58 | 90 | 77 |
| 51st Med Grp-Osan AB | 60 | 54 | 89 | 84 | 59 | *** | 45 | 45 | 50 | 55 | 90 | 75 |
| 52nd Med Grp-Spangdahlem | 71 | 70 | 86 | 86 | 62 | 79 | 56 | 61 | 68 | 58 | 90 | 80 |
| 86th Med Grp-Ramstein | 73 | 65 | 88 | 85 | 59 | *** | 54 | 59 | 50 | 65 | 90 | 81 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||||||||||