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Active Duty , Overseas Air Force
How Well Doctors Communicate

Listens Carefully
  2002 2003 2004 TREND
Benchmark 89 89 89 1
CONUS MHS 84 83 83 -1
AIR FORCE 85 85 84 -1
OVERSEAS 86 85 84 -2
Overseas Air Force 88 88 85 -3
18th Med Grp-Kadena AB 89 89 84 -4
35th Med Grp-Misawa 87 89 88 1
374th Med Grp-Yokota AB 92 90 91 0
48th Med Grp-Lakenheath 86 84 84 -2
51st Med Grp-Osan AB 88 84 83 -5
52nd Med Grp-Spangdahlem 91 91 83 -8
86th Med Grp-Ramstein 89 86 83 -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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