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Active Duty , Overseas Air Force Customer Service Problem Finding/Understanding Written Material |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 57 | 55 | 55 | -2 |
| CONUS MHS | 46 | 47 | 44 | -1 |
| AIR FORCE | 46 | 50 | 46 | 0 |
| OVERSEAS | 48 | 52 | 50 | 2 |
| Overseas Air Force | 54 | 56 | 53 | -1 |
| 18th Med Grp-Kadena AB | 48 | *** | *** | *** |
| 35th Med Grp-Misawa | *** | *** | *** | *** |
| 374th Med Grp-Yokota AB | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | *** | *** | *** | *** |
| 51st Med Grp-Osan AB | *** | *** | *** | *** |
| 52nd Med Grp-Spangdahlem | 50 | 43 | 56 | 7 |
| 86th Med Grp-Ramstein | 70 | 58 | 57 | -12 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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