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Active Duty , Overseas Other 2004 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Smoking | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Smoking Cessation | |
| Benchmark | 74 | 75 | 91 | 89 | 62 | 85 | 58 | 71 | 73 | 73 | 87 | 80 |
| CONUS MHS | 64 | 62 | 84 | 84 | 51 | 77 | 47 | 53 | 62 | 64 | 86 | 73 |
| OTHER | 65 | 72 | 89 | 90 | 47 | 75 | 47 | 61 | 63 | 64 | 89 | 68 |
| OVERSEAS | 66 | 65 | 86 | 86 | 56 | 77 | 50 | 53 | 59 | 61 | 85 | 73 |
| Overseas Other | 69 | 66 | 90 | 87 | 55 | 73 | 47 | 56 | 61 | 57 | 88 | 77 |
| Out of Catchment OCONUS Region | 67 | 66 | 88 | 86 | 54 | 72 | 48 | 57 | 64 | 52 | 84 | 76 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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